CAR BUYER'S SCHOOL
CAR BUYER'S FAQ
Negotiating The Selling Price of Your New Car
Despite the ease and convenience of getting free price quotes, many folks still prefer to negotiate the price of their new vehicle. And if you're buying a used car, you may have no choice but to negotiate. So here is your suggested step-by-step game plan for negotiating the purchase or lease of your new or used vehicle:
Tell him: "I'll buy this vehicle right now for $200 dollars (for example) over your invoice price (or wholesale value for used vehicles)." The actual amount you offer should be somewhat below your pre-set buying goal figures.
4. Once you've made the offer, be quiet. Sit patiently and wait for his response.
The salesman will probably insist that your offer is too low. Respond by repeating your main point: "What I'm offering you is an opportunity for you to get another vehicle off your lot with a minimum of time and trouble on your part."
5. Now the salesman may do everything he can to get you to raise your bid. He probably doesn't want to go to his Sales Manager with such a low offer. Regardless of how much he pressures you, don't raise your bid.
The salesman may tell you that no dealership can sell you the car at that price. Respond by saying, "I'm sure there's some dealership in the area willing to do the deal. But I'm here and I'd like to give you my business, so why don't you take my offer to your manager and let's see what he says."
The salesman may ask you for a deposit check. Write the check to show your good faith.
Regardless of whether you'll be financing with the dealership or not, at some point he'll probably ask you to fill out a Credit Application or the first five lines of a Credit Application (called a "five-liner").
Then the salesman will walk over to the Sales Manager's office. Sit back and relax. You may have a long wait.
6. Sooner or later, the salesman will return. He may by himself or he may introduce you to his "Sales Manager," who may or may not be the real manager. No matter whom you talk to, your approach should remain the same: friendly and casual, but strong and focused.
Now the salesman and/or his "manager" will present their counteroffer. Show your flexibility and willingness to compromise by raising your bid. Tell him: "OK, I'll buy this vehicle right now for $300 over your invoice cost (or wholesale value), plus tax and license."
They'll shake their heads in doubt. And the game will go on. Back and forth. They'll keep coming down in their price as you keep coming up in yours. Along the way, they may try all sorts of lines, theatrics and ploys to get you to spend more money than you have planned.
Here are some suggestions for responding effectively to the lines that the car salesman and/or his Sales Manager may throw at you:
As you can see by the suggested responses, threatening to leave scares them. They don't want you to leave and may do anything to get you to stay.
It's important to remember that what they are really doing here is testing you. They want to know:
7. At some point, be sure to repeat your basic argument: "I am ready and willing to sign the papers and drive this vehicle home today." Then point out to them that you have everything arranged and ready to go: your financing, down payment, auto insurance and so on.
8. Eventually, your offer will rise to your pre-set limit - your buying goal. When it does, freeze. They'll try everything they can to get you to raise your offer again. Tell them frankly: "I've reached my limit. I can't go any higher." They won't believe you, of course, and they'll test you some more.
Again, try to remain casual, positive and friendly, especially when they're putting on the pressure. It really helps. If they like you, they're much more likely to give you the deal you want.
Once they realize that you won't budge in your price, they'll either sell you the car at that price or they won't. If they do, congratulations. Next you'll go into the Business Office.
9. If they won't sell you the vehicle at the reasonable price you want, thank them politely and leave on good terms. Don't take it personally or think you made a mistake. (Maybe they had another buyer who was willing to pay more. Or perhaps the Sales Manager was trying to teach his salesman a lesson about negotiating. Or maybe your style just didn't mesh with theirs.)
Be sure to give the car salesman and/or his Sales Manager a call the next day. Sometimes a dealer will become surprisingly flexible in his price if you follow up with a phone call. Tell them that you're giving them one last crack at earning your business.
And of course, you should visit other dealerships. Unless the vehicle you're buying is "hot" and hard to find, the price you are asking for is probably not unreasonable.
Whatever happens, remember to use your intuition. If they get rude, if they cause you to feel uncomfortable, if things just don't seem right, then get up and leave.
And most importantly, don't forget to take it easy. Relax and try to have fun.
Before you head to the dealership, get some free price quotes. That way you'll have valid bottom-line selling prices with which to compare your negotiated price.